Dr. Jorge Mastrapa is Cultural Diversity and Leadership Consultant and PhD, with a focus in Global Leadership, Organizational Culture, and High Performance Multicultural Teams development. Over 20 years of experience in the Latin America High Technology, Telecommunications, and Logistics industries helping companies increase productivity and profitability, reducing costs of operations, and improving employee engagement and customer satisfaction.
“I believe that in today’s multinational business environments, companies can take advantage of the new strategies in the areas of organizational culture, human capital development, and global leadership; to differentiate themselves from their competition, and to increase their market share and profitability. Cultural diversity can help organizations reduce the friction between a company leadership, their employees, and their customers; and allow them to reach their true potential.
We have helped launch, develop, or turn around operations in companies such as Cisco Systems, UPS, IBM, NCR, HP, Flextronics, and many other Fortune 500 companies, and look forward to help your company as well.”
Csaba Toth, MA, MSc, FCMI has over over 15 years of academic and professional experience in managing diverse teams and achieving outstanding results with them. In 2014 in his last project the business turned over £1.5 million and we were voted number 8 in the world by booking.com customer reviews. Managing and serving people the way THEY want to be treated is a proven and profitable set of skills which can and must be learned. He has degrees in languages, international management, certifications in behavioural sciences and cross-cultural models…all serving the same purpose…understanding and optimising people performance and engagement across cultures.
“When you need to manage and serve 5 generations of people from 100s of cultures common sense is strongly advised, but not enough. You need CULTURAL INTELLIGENCE which is the ability to RECOGNISE and UNDERSTAND how cultural differences influence behaviour. “
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